Services > Business Services > Business Process Design

Business Process Design

Whether you are beginning a new procurement implementation, sourcing project or seeking ways to implement a continuous improvement cycle within your existing process, the Shelby group offers an excellent solution for business process design. 
Our approach to process design leverages all of the following:

• Demonstrating a track record of working with our clients to apply the best practices that will work for them
• Delivering a consistent repeatable methodology adapted to your companies unique environment
• Communicating process design goals and challenges at all levels of the organization

The core of our approach, and any successful process, is having a solid methodology which allows us to leverage lessons learned from past clients and bring these to your organization.
Our methodology is centered on the following six stages:

• Existing Process Assessment
• New Process Definition
• Process Re-design
• Change Management
• Process Re-construction
• Process Improvement/Monitoring

Procurement has an increasing profile in many enterprises today due largely to the fact that every dollar saved in this area goes directly to the bottom line.  However, it is important to realize that the implementation of an e-Sourcing or e-Procurement system is not a panacea to automatically improve process-related inefficiencies, but rather a tool that gives an organization more options to design and adhere to better processes.  Our business process design approach focuses on the following areas of improvement:

• Extend the footprint of the e-Procurement system from a Requisition-to-Order cycle into a Source-to-Settle cycle including close integration to contract compliance, invoice reconciliation and/or payment systems
• Bring more spend under the management of the procurement department thereby reducing transaction costs and maverick spend and increasing adherence to centralized procurement processes and contract compliance
• Expand the e-Procurement or e-Sourcing system’s scope to include more complex categories and work collaboratively with suppliers to more efficiently manage the requisitioning process
• Define Key Performance Indicators (KPIs) to measure performance throughout the Source-to-Settle cycle in order to ensure that key process steps are carried out in a timely manner and areas for improvement can be easily identified

Our consultants are experienced hires from all industries with extensive experience in global, regional and local implementations.  This ensures the most effective business process design and execution.