April 21, 2020
Kelly A. Carpenter (often referred to as KC) joined The Shelby Group in 2017. As the Head of Procurement Operations, she is responsible for overseeing the Procurement Operations department in support of Shelby’s client portfolio, including several Fortune 500 global companies with annual account values of $50M+.
Kelly supports clients by engaging procurement solutions through setting up and maintenance of their chosen platform. Using her strong drive for leadership, project management, and customer service skills, she oversees the team that is responsible for supplier enablement, catalog enablement, core support services, training, sourcing, and release management for cloud-based software solutions.
In addition, Kelly became Shelby’s first internal Coupa Certification Trainer in 2018. She now hosts regular training sessions to certify and onboard members of the Shelby team. She also created a 3-pronged development program that is used to upskill Procurement Operations staff.
Kelly has earned a Bachelor of Science in Political Science from Florida State University, a Master’s of Business Administration (MBA) from the University of North Florida, a Master’s of International Business from Université de Provence and a Master’s of Multicultural Communication from Fachhochschule Koeln.